Privacy Policy
Last updated: June 28, 2026
This policy explains what we collect and how we use it when you use Wotel.
What we collect
Account details (name, email, business info), call data processed by the AI receptionist (phone numbers, transcripts, summaries, recordings), and usage data needed to run and bill the service.
How we use it
To answer and handle calls, book jobs, send confirmations and follow-ups, show your dashboard, and improve reliability. We don't sell your data.
Processors
We rely on trusted infrastructure and AI providers (e.g. telephony and speech/LLM services) to deliver the product. They process data on our behalf under their own security commitments.
Your choices
You can access or delete your data, and close your account at any time. Call recording and AI handling are configurable in your settings.
Questions or requests? Contact privacy@wotel.app.